Return Policy

10-Day Return Policy

We want you to be satisfied with your purchase. If you're not completely happy, you may request a return within 10 days of receiving your order.

Eligibility

To qualify for a return:

• The item must be unused and in its original condition.
• It must be returned in its original packaging.
• Proof of purchase is required.

For health and safety reasons, opened or used nasal rinse products cannot be returned unless they arrived damaged or defective.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 10 days of delivery. Include your order number and photos of the issue, and we'll make it right as quickly as possible.

Refunds

Once your return is received and inspected, we'll notify you of the approval or denial of your refund. If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or card issuer.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or shipped in error.

How to Start a Return

To initiate a return, please contact our support team with your order number and reason for the return. We'll provide return instructions and the return shipping address.

Items returned without prior authorization may not be accepted.